Royal Thailand Experience

• We want your travel experience to be smooth and enjoyable. Please go through these important points before your travel.
• These Terms & Conditions apply to all services and products offered by Xtreme Moto Adventure, including group tours, customized holidays, corporate travel, and any other domestic, international, or inbound travel arrangements.
• Xtreme Moto Adventure will assist you with your visa application; however, the final decision on approval rests solely with the respective Embassy or Consulate.
• Please ensure your passport is valid for at least six (6) months from your intended return date.
• All bookings are subject to the terms and conditions shared with you at the time of confirming your package.
• Any modifications to the confirmed itinerary are subject to availability, and rates may vary depending on the revised travel dates.
• Once issued and shared, travel vouchers cannot be cancelled or refunded.
• The itinerary confirmed via email by your travel consultant will be considered the official and final version of your travel plan.
• In case the rooms or preferred slots are unavailable, an alternate hotel or schedule based on the customer’s preference will be arranged (surcharges may apply).
• In rare cases, certain trips or activities may be cancelled due to factors beyond our control such as adverse weather conditions, union matters, government regulations, or other unexpected events. In such cases, we will make every effort to provide suitable alternative arrangements.
• Failure to pay the full amount by the specified due date may result in cancellation of your booking or services at our sole discretion.
• The services included in your package will be detailed in your booking confirmation. Any services not explicitly mentioned will be considered excluded and must be paid for separately.
• Prices are based on the quoted hotels, transport, and sightseeing options. Any change in category or services will affect the final cost.
• Amendment Policy
• Amendments to travel dates, hotels, or itinerary are subject to availability and may attract additional charges.
• Travel Documents & Visa
• Passports must be valid for at least 6 months from the date of travel.
• Obtaining visas is the responsibility of the passenger unless stated otherwise.
• The company will not be responsible for visa rejection or delays by the embassy or consulate.
• Special Requests
• Special requests such as meal preferences, adjoining rooms, early check-ins, or specific seat allocations are subject to availability and cannot be guaranteed.

Non-Operational Sightseeing or Activities

In the event that a paid activity becomes inoperative due to COVID-19 restrictions or any other unforeseen circumstances, a refund will be initiated. In such cases, we will also try our best to provide suitable alternative arrangements.

Please note that cash refunds are not applicable in these situations.

For complimentary activities (activities not charged to the guest), no refund will be applicable.

Cancellations Due to Force Majeure Events

In the event of trip cancellation due to natural calamities, adverse weather conditions, or other force majeure circumstances, Xtreme Moto Adventure will make every effort to obtain the highest possible refund.

However, the refund will be subject to the cancellation policies of our service providers, trade partners, and vendors involved in the booking.

Government-Imposed Travel Restrictions

In case of an official travel ban for Indian nationals to the booked destination, guests will be offered either an alternative itinerary or, where possible, the option to reschedule the trip to a later date.

Please note that seasonal surcharges may apply in such cases.

A minimum of 30% of the total package cost is required at the time of booking to secure services.

Full payment must be made 30 days before the departure date.

Booking made within 30 days of departure require full payment at the time of booking.

Flights full payment needs to be paid at the time of booking.